Written by a mom running on toddler naps and coffee.
Please read, it's shorter than a bedtime story.
Every order travels the good old reliable way: India Post. No fancy courier drama, just a trustworthy uncle in khaki who's been delivering parcels since before Instagram existed.
Orders are generally dispatched every morning around 10 AM, right after the baby's first nap negotiation of the day is won (by the baby, usually).
Occasionally we sneak in an extra dispatch run later in the day too, purely based on Mommy's mood. If she's feeling productive and the baby is cooperating, your parcel might just fly out sooner than expected. No promises, but good vibes only. ✨
And yes, some days dispatch may be a little delayed if there's a "mommy issue" (translation: baby refused the nap, teething happened, or someone discovered the joy of throwing food on the floor). We appreciate your patience: your parcel is in good, if occasionally exhausted, hands.
Orders placed on these days will patiently wait in the queue and go out on the next working morning.
We don't offer returns or refunds, and here's why you can trust that: every single product is personally quality-checked by Mommy, with senior supervision from a very serious 11-month-old Quality Inspector who chews on fabric samples for "texture testing" and gives final approval via drool.
If it passed baby QC, it's basically been through the toughest inspection team in the business.
If something genuinely seems off with your order (wrong item, damage in transit, etc.), just message us on WhatsApp. Mommy replies between feedings, naps, and the occasional meltdown (hers or baby's, could be either).